Thank you for choosing DELIGHT HOME. We value your satisfaction and want to ensure a smooth experience with our products. Please review our Return and Refund Policy for important information.

How to Initiate a Return:

For returns, please contact us within 24 hours of receiving the package by calling us at (917093993033) or emailing us at delighthomenandyal@gmail.com.

Products Not Eligible for Returns:

The following products are not eligible for return:

• Customized products
• Washed/used products
• Gift cards
• Sale, clearance, and promotional items

Returns and Replacements are free of cost in case of wrong products, wrong sizes, or damaged items.

Cancellation Policy:

Orders cannot be canceled once they are shipped.

Wrong/Damaged Item:

If you receive the wrong item or a damaged product, returns and replacements are done free of cost.

How Returns Work:

1. If eligible for return, contact us within 48 hours of receiving the package.
2. We will initiate a reverse pickup for eligible returns.
3. Shipping charges for return will be deducted from the refund amount.
4. If the area is not serviceable for reverse pickup, customers must bear the shipping costs for self-shipment.
5. Exchange requests will be accepted only once against the original order.

Refund Processing Time:

Refunds will be processed within 7 days from the date of initiating the return.

Fabric Swatch Option:

If you have concerns about the fabric, we provide free swatches on request. Pay only 50 rupees for shipping to evaluate the fabric before placing the order.

Replacement Timeline:

Once dispatched items reach our warehouse, replacement products will be shipped, adhering to our standard delivery time.

Return Time Frame:

Returns must be initiated within the time frame specified in the Return Policy. We cannot accept returns after this period.

If you have any questions or concerns, please contact us at 917093993033 or delighthomenandyal@gmail.com. Thank you for choosing DELIGHT HOME!